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Customer Service Representative


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Job ID:

17949

Company Registration Code:

792467-D

Shift:

Normal Shift

Salary:

2500-5000 per month

Nationality:

Malaysian
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Employment Type:

Full time

Min. Qualification:

Senior High

Year(s) of Experience:

2

Smoking:

No
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Category:

Tourism

Location:

Bayan Lepas, PNG, Malaysia 

Job Description:

  • Able to handle and resolve customers’ queries and feedback received via telephone, remove service, email, live chat and/or other channels in accordance with the Company’s guidelines and standards.
  • Establish and maintain customer relationships
  • Responsible to serve walk-in customer and do product info explanation
  • Facilitating for effective and timely resolution of clients’ enquiries and feedback
  • Working with clients, sales team, operation teams to drive effective sales results
  • Perform administrative work
  • Undertake any other tasks delegated by Superio

Job Requirements:

  • Candidate must possess at least SPM / Diploma / Degree in any discipline or equivalent
  • Preferably at least of two (2) years of working experience in the related field
  • Able to converse well in English and Mandarin to liaise with multi-lingual customers
  • Proficient in MS Office applications with excellent keyboard skills
  • Good verbal and written communication skills
  • Dynamic, resourceful, have a good positive team spirit and a genuine desire to learn


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